Customer Testimonials
Excellent service, excellent salesman, incredible finance. They don’t BS anyone. As always an incredible dealer
Great customer service and professionalism. Super smooth process especially during such a difficult time in the car marker. Highly recommend Stiles Tanksley.
Jimmy is Professional, courteous and knowledgeable. Experience was great and easy. Was first time buying at The Collection, will surely come back to purchase again.
Miqueas Melendez attended to service my Alfa Romeo and did a great job. My vehicle was serviced on the same day. Great service.
Everything was fantastic, from the valet reception to the nice installation. The salesman Javier was especially corteois and easy to deal with.
Service was was handled professionally, courteously and my F8 was returned cleaned in new condition.
Great service, good inventory of cars, sales team friendlyand good salesmen, quick to do business and
Flawless vehicle Purchasing experience. I would highly recommend this dealership for their professionalism. Thank you
Excellent and quality service and attention all around. Erik is great, but everyone cares and wants to please. I purchased two vehicles there, considering a third. Congratulations!
My service person was great . I want to make sure that my review is communicated to him .
Leo was extremely knowledgeable and friendly. Made the whole process refreshing. Lots of inventory to choose from.
Great service. Friendly, knowledgeable people. Love The Collection. They hire women and men in service department. Good thinking.
Amazing service and friendliness! I have been buying my cars at the collection for 15 years.
Miqueas was awesome and so accommodating, he turned around my car around in record breaking time. I would highly recommend using this company for any vehicle service
Thank you for been so kind I can ask for a better sale guy, thank you Steve, you’re the best, thank you for all your help and support during the process, you guided me trough I can’t be happier with my new car. I always talk about you with my friends because for many years you’re have been there to help me and my family.
always a positive experience. the personnel are always professional and courteous. my car was ready in a timely manner. i recommend the collection it’s a pleasant experience whether you call or go in person.
Take the experience of buying a car to another level. Before and after you purchase the vehicle
Jennifer, my Service Advisor was extremely efficient and helpful. She went above and beyond to solve any issues and answe my questions
I experienced great and timely service!! Eric is very attentive, personable and prompt. I will definitely bring my car here again for service!! Thanks Eric!
Eric Flores is a great Ambassador for the Collection. A true Professional and very trustworthy!
Great experience, awesome selection of vehicles!! I recommend this dealer to anyone looking for a nice certified use luxury vehicle!!
I cannot say enough about the customer service, extremely friendly, great experience . Please keep up the great work! Staff amazing!!!!and don’t forget the car wash
This dealership is the most professional dealer that I have every dealt with. I am very happy with their Sevice.
Professionalism is always on display. They keep their word and keep you informed about what’s happening. Excellent.
Could not be any happier with the service that was provided from the collection employee’s
Just purchased my second car from this dealership. The sales effort was very low pressure. I live quite a distance from them and they made the whole experience as easy as possible. They were very professional and extremely knowledgeable. Highly recommended.
I worked with Giuseppe Todisco after calling in on a car from the website. He was a rockstar from the beginning and ensured that I understood all of the specs of the car, secured the car for me immediately in this high demand market and managed 95% of the transaction electronically. When I arrived at the dealership my car was detailed, ready to go with a full tank of gas. I signed a few papers, provided the check for the car and within five minutes Giuseppe was in the car with me walking through all the operating details of how the ...
Jennifer was great and the service was just as amazing. I would highly recommend. Thanks again
Top notch! Car and papers were ready at my appointment time. Luis keeps everything streamlined and didn't try to change or haggle on anything.
Erick Flores at The Collection is the absolute best for my Jaguar Service. He is hard working and upfront and straightforward with his service recommendations. A person you can rely on Thank you, Charles
Excellent in all ways. I was especially pleased with the help I received from assistant service manager Joel Mugisha.
Great first experience for Jaguar service. Drone start to finish, very professional and courteous. Will certainly return.
I am not a customer of Ferrari of Miami. I bought a California T that was originally sold through The Collection. I wanted a copy of the window sticker for the car. Giuseppe quickly provided the sticker without question or qualification. My only regret is that I don't live in Miami so I could get my car serviced at The Collection/Ferrari of Miami.
I just purchased 2 vehicles from this dealer. Both Julio Mata and Andres Jaramillo are above all honest, and go above and beyond to give you the best deal, you get treated like family.
We received excellent and courteous attention by Mary Ann Jaramillo and Carlos Caballero at the service dept
Best place in Miami. Period. Service team and service area are excellent. Highly recommend it.
Fantastic service. Eric Flores is always very helpful, professional and knowledgeable. I have been getting service from the Collection for a few years now and Eric has always been very helpful.
Excellent service. Great staff. The Collection is the very best place to go if you want quality and professional service.
Very nice services , Cooperation and clear details for our agreement. Thank you to. Help me for complete understanding all documents.
Excelentes servicios, buena atención solo necesitan ampliar mas el personal de habla hispana, que existen pocas personas que hablen español
Seamless and efficient process that delivered just what I expected without the usual pretense that comes with the car-buying experience.
Jennifer in the service department is nothing but amazing A true rockstar. She will definitely take great care of you
Charmain Lisenbee is the ultimate professional! He made every aspect of leasing a new Audi such an enjoyable experience.
Cleanliness, convenience, timelines, good service, excellent service advisor. The Collection is overall a very good car dealership with great service.
Excellent service! Went out of their way to satisfy my needs. Very satisfied and would recomand.
The real deal(ership) In south Florida that has proper service Based on my experiences
The folks were very friendly & very helpful. A great place to do business. I highly recommend it
My experience at The Collection was excellent. I worked with Jorge Peńa.who was very thorough and quickly earned my trust.
If you want your Jaguar service with knowledgeable, courteous, professional people, go to The Collection and ask for Erick Flores. He’ll treat you like you own the place. He’s courteous, attentive and very professional!!
Ms. Jaramillo worked hard to get all parties to a workable medium that none of the parties were at fault and I thank her for her diligence.
MR DiPietro was professional knowledgable and efficient. Made this transaction very easy smooth and painless. Thank you!
Jennifer Ferrell in service was very competent in checking my vehicle in for service and had a loaner ready. My car was ready when promise. Excellent service.
Great support and service from Thomas at the collection. Highly recommended. I would buy again from The Collection.
Amazing experience, very friendly staff. Juan was amazing. The only dealership where I didn’t feel pressured or uncomfortable. Highly recommended if you’re looking for an Audi
Andrew Harman top notch sales person sold me a 21 Audi Etron Sportback-a fantastic car So happy with brand I purchased a 22 Audi SQ8 4 months later If you desire a satisfying Audi buying experience contact Andrew His professionalism and product knowledge surpasses the competition I drove 30 minutes further out of my to buy from Andrew at The Collection Highly recommend
Outstanding service. Service advisor Jennifer went above and beyond in solving a minor issue. Could not have been better.
My experience has been great. I was going to Warren Henry. I came to you because they couldn’t take me at that time. I count it a Blessing. Then I met Mr. Erick Flores, he’s been a PREFECT GENTLEMAN!!! Every time I need something he comes to my rescue. He keeps me informed and up to date with what’s next. Everyone from the time I enter to be served, and leave is very polite and respectful.
Very attentive, I have never had an isssue, love the seating area, they offer you drinks and free coffee… the advisors and staff always very busy, doing their very best to attend to a very demanding clientele, I hope they at least get a lunch break
Best place to service your vehicle Erick Flores is amazing. They take great care of my Jaguar and me.
Professional and friendly
Rick was amazing at understanding our needs and helped us with a seamless process on our lease. He is great at explaining everything and makes it so easy to make a decision.
Erick Flores in service is amazing! Very courteous and respectful. Kept me in the loop with periodic updates on the status of my vehicle. Very pro-active. Would recommend.
Efficient and very professional. Unfortunately the cost of repairs is easily 3-4 times higher than other places. Not practical for me. I have a 2007 Vandenplas which I love but it does not justify spending half the total value of the car in one air suspension repair.
It was all perfect except the electronic signature of documents didn't work and after 3 attempts we had to use paper forms, unfortunately, it took an extra hour that I didn't appreciate, especially since I had coordinated every detail before hand.
Extremely solid treatment from first contact to driving off the lot. Giuseppe Todisco is the best I have dealt with in all my years.
The Collection is like a BIG toy store!! At first it’s a lot to take in but I love it! Joel M. the Assistant Manager of Maserati service is outstanding!!
The service, the attention and the knowledge
An absolutely amazing place
The service was pleasant and efficient. I was treated fairly and was very happy with the process.
I would like to recommend The Collection because they have incredible customer service, are knowledgeable, professional, transparent, and have fantastic service. I bought two cars on the same day as a result. I'm looking forward to buying more in the near future.
Just excellent!!!!! Erick Flores by far makes everything easy for you, The collection is awesome but someone like Erick makes it great makes it excellent!
Employees are very well trained and courteous
Thank you for your excellent service
They get the job done courteously and efficiently! A pleasure buying and servicing experience! 10
Great service! Steve McAloon is outstanding!
Excelente services and attention
A very satisfying experience. Professional, courteous and excellent customer service! It is a pleasure to bring my car here for service and I highly recommend The Collection!!
They were very professional they explain to me the details whatever question I asked they knew the answers I’m very pleased Servio & Bobby Extremely kind and pleasant and Knowledgeable
Espectacular el servicio!
The Collection offers a high end selections of vehicles. The service advisors are awesome. They take care of your car as if it was theirs. They make sure you are scheduled for your vehicle maintenance. They accommodated me to and from the service center. Cosmetics that needs taken care of that I didn’t even mention but they noticed it; they repaired it. Totally awesome customer service with a smile. I recommend you get the experience that I have by making sure your next vehicle is from THE COLLECTION
excellent service and quality workmanship with properly trained personnel from the receptionist to the service advisor and same goes for their sales people. I have been a Jaguar and Maserati client and happy to recommend my clients. family and colleague's to THE COLLECTION for your next car. they are located in Coral Gables.
Great customer service and they treat you with Respect and they share their wealth of knowledge about the vehicle so you can feel comfortable moving forward with your purchase.And that level of service continues Upon every visit at the Collection! My service Advisor Mr. Enrique Flores is the best professional about his skills and works timely To get your vehicle serviced and keys back in yours hands promptly!!! Thank you for the awesome experience👏👏
En realidad son muy profesionales y la atención al cliente es muy buena, recomiendo The Collection como el mejor lugar para comprar 100x100
Always a pleasure dealing with The Collection! We have been loyal to the Collection family of cars for a long, long time ❤️
Once a vehicle was decided, I was out in 35 minutes….amazing experience and other people in the service industry should take note and learn efficiency !
From the moment the greeter welcomes you to the moment you get in your car to leave, the customer service is outstanding! My service advisor Jennifer is courteous, attentive and very professional. The waiting area is second to none. It is a pleasure to bring your car here for service and I highly recommend The Collection for all your automotive needs!!
Rafael Baquero was 100% exceptional and very courteous I want to say thank you !
Excellent service. Knowledgeable and professional advisors.
The level of customer service is excellent from the receptionist to the service personnel to the loaner personnel. I highly recommended The Collection to anyone looking to purchase or lease a car.
My experience at the dealership was positive from the time I arrived until I left.
Enrique Duarte made my car buying process a breeze. He is very professional, extremely knowledgeable about his products and a pleasure to deal with. Enrique is a great asset to the Audi sales team @ The Collection. I highly recommend him as your salesperson, Enrique keep up the good work and thank you!
Very professional. Great service. Recommend 100%
Mike Montero my Audi Service Adviser is #1 reason I continue to own Audis, his professional caring attention is invaluable.
Great experience. Andrés was excellent. The dealer was very clean and organized. Parking could be improved.
Sales rep was amazing in the whole process. Anytime i needed information or askef fpr assistance he was available with every detail. Will definitely recommend him
Erick always goes above and beyond. He totally makes a difficult situation understandable. Must important he kept me informed and very Polite. Thanks for providing me transportation to and from my home.
While my experience dealing with a Maserati dealership was not positive, perhaps because I didn’t look the part to afford it, he didn’t treat
I was pleased with the services over all. My services guy Erick was very polite and courteous with explanations. Car was ready as promised. Great 👍🏻
Excellent experience everytime!!
Excellent service excellent people will definitely come back
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